The U.S. Federal Trade Commission has documented a significant surge in financial losses from imposter scams, with reported losses nearly tripling over the past five years. These scams continue to affect consumers across North America and pose ongoing risk to organizations managing customer interactions and financial transactions.

Why it matters in Western Canada: Canadian financial institutions, post-secondary institutions, and healthcare organizations in Western Canada frequently process sensitive customer data and financial information, making them potential targets for imposter fraud schemes that may be directed at their users or employees.

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